We’ve tried here at Best Food Trucks (BFT) to keep the process as simple as possible, and with the least amount of requirements so online ahead / online order works for everyone.
All you’ll need is an iOS or Android device, which can be your existing point-of-sale or a separate tablet or phone, and a mobile phone where you can send and receive text messages.
You’ll need the iOS / Android tablet or phone so you can download our app for food trucks, where incoming order ahead / online orders will come. It’s just a matter of preference for you if you want to use the same device as your point-of-sale, or keep another phone on the food truck purely for online orders.
When new orders come in, you’ll receive a text message in addition to an in-app notification with a loud “DING”, so just make sure you have something where your volume is turned up. If you have a credit card reader that’s plugged into your headphone jack, we’ll also send you a text message to whatever phone number you associate with the shift as a backup.
Lastly, you need a mobile phone so we can send you text messages. For example, if you have a question mid-shift, you can text us and we’ll respond ASAP. When customers rate your food, you’ll receive a text message instantly with their response and any feedback for the dish so you can even switch things up mid-shift. Didn’t realize that you were putting on too much tzatziki sauce? You’ll get a notification via text for any customer feedback.
You don’t need any special equipment, and since the app is self-sufficient and doesn’t need to be integrated directly into the point-of-sale, it will work with whatever current setup you have.
If your setup requires something different, please reach out to us at firstname.lastname@example.org and we’ll work with you to get you up and running.