Frequently Asked Questions - Office Lunch

How does Best Food Trucks (BFT) work?

Best Food Trucks is an end-to-end solution to connect gourmet food trucks with customers in a variety of ways. We’ve built a unique software solution to streamline the process of booking and scheduling trucks, and an exclusive order ahead technology that takes away the hassle of long lines and lets the food trucks focus on making food rather than having to sit at a cash register.

There are other companies that do booking, but not like BFT. For example, we have an exclusive order ahead technology so customers / tenants / attendees can see real photo menus, order from their phone or desktop, and get texted when their food is ready. In addition, we collect ratings via SMS so we have data when it comes to which food trucks you like, and which ones you don’t. That way, we can automatically optimize based on preferences.

Plus, we truly pick from the best food trucks in your area. Our goal is to send a variety of trucks with quality food that’s healthy, and not just the same trucks every week.

Most other companies simply send out food trucks and don’t bother to collect feedback from their customers. And most other food truck companies want you to waste your time in line and waiting for your name to be called for some reason.

We just want you have the freshest food with a convenient ordering method from a food truck steps outside your office.

So what does that mean? Here’s a few ways of how we work:

Office Catering

Our main business is helping offices and property managers in buildings with with limited food options transform their lunch experience. If you’re a property manager, you want to make sure your existing or prospective tenants are happy with their nearby food options otherwise they might choose somewhere else. And if you’re an employer, you want to keep employees happy with fresh food close to home.

Typically, this means we’ll setup a regular daily spot Monday-Friday for food trucks to come out. All we need is a loading bay, a saved parking spot, or somewhere that the food truck can park. If you know of a spot that’s not literally your building but across the street, we can work with that as well.

We also do food truck catering for meetings as well. Whether you’re a salesperson looking to impress clients, an executive who wants to do something to reward their team, or just are tired of the same boring catering food (of which 25% goes straight to the trash bin), we can book the truck for you and take care of the payment logistics. Plus, you can order online so your meeting goes smoothly without people having to wait in line.

Apartments

If you live in an apartment, email your leasing office about partnering with Best Food Trucks. We’ve helped numerous apartment buildings setup a regular stop for residents so they can enjoy fresh food literally steps from their front door.

For apartments, we work with the leasing office to find the best spot (typically a parking spot, loading bay, or somewhere convenient for both the truck and residents) for the truck to park. Then, we’ll open up the spots to our amazing network of 1000+ food trucks we work with across the country and find the best food trucks local to your area.

The process is incredibly easy to setup, and requires virtually no work on the apartment side. We totally get that leasing agents are incredibly busy as it is, so we do 99% of the work to help residents know about the trucks, order online, and answer any questions they might have via SMS.

Music Festivals / Events / Theme Parks

If you’re planning an event and want food trucks, please do yourself a favor and let us help you. With BFT’s order ahead technology, attendees can order from their phone and get texted when their food is ready.

Even if you’re experienced in booking food trucks in the past, without our order ahead technology, you’re basically going to waste an hour of your attendees’ time in line when they could be watching bands, walking around, spending more money, or enjoying the programming you’ve meticulously crafted.

We can take care of all the booking/scheduling/negotiating with the food trucks, or plug-in to your existing process to help get it to the finish line along with day-of live monitoring to make sure everything goes smoothly.

Anything else?

We do a TON more with food trucks… everything from weddings, charities, studio and on-set, to tv/film productions, concerts, stadiums, and more. If your project or application involves anything remotely involved with food trucks or you just want to upgrade your existing catering / food vendor experience, reach out and we’ll help you either way!

Yes, I want Food Trucks for my office!